Murray Ambler-Shattock
MURRAY AMBLER-SHATTOCK
Murray Ambler-Shattock
Residential Location:
Clevedon, Bristol, North Somerset.
Contact via:
E-mail: murray@ambler-shattock.co.uk
Status:
Married with four children of school age.
Personal Transport:
Car owner, clean current full UK Driving Licence.
Nationality:
British (lifelong)
Key Attributes:
Follows orders, loyal, resilient, self-sufficient, respectful, considerate, fair, open-minded, of average intelligence, ‘objective driven’ and pro-active team member. Patriotic and proud of our great Nation and it’s heritage.
Enjoys:
Objective driven Projects, making positive improvements and being part of a motivated and organised team.
PERSONAL PROFILE:
- Confident, conscientious, hard-working, diligent and tenacious.
- Versatile and adaptable team player – at ease with all walks of life.
- Good eye for the little details that matter and the bigger picture.
- Well presented with a professional, positive attitude towards people.
- Substantial management experience with good range of everyday IT skills.
- Extensive web based researching and commercial buying experience.
- Microsoft Office literacy, typing speed of approx 35-45 wpm.
- Involvement since mid-nineties with web based applications.
- Socially flexible with warm personality and good sense of humour.
- Excellent people and communication skills.
KEY SKILLS:
- Skilled and confident negotiator.
- Board level management relational experience.
- Practical commercial experience in the real world.
- Self-motivated and best effort/quality ambitious.
- Adaptable to new and changing environments.
- Motivated by earning decent money (not just ‘getting by’), ongoing job security and personal satisfaction in a job well done.
- Expansion and change management experience, and how it impacts on people.
- Extensive internet related marketing experience (ten years professional).
- Knowledgeable and experienced in commercial/managerial IT application.
KEY ACHIEVEMENTS:
Worked to Board level in developing business presence and brand placement. A team builder and team member who enjoys challenging the status quo and making a ‘constructive difference’ by initiating and delivering strategic solutions to new business issues.
Sitemakers Ltd
Involvement in introduction of simple effective measures to extend the life of client relationship (analysed business capture costs and developed cheaper methodology for winning customers earlier in the client life cycle), introduced improvements in the sales generation process (implemented via a form driven estimate sign-off procedure), identified and developed revenue opportunities within e-procurement/e-government vendor template development and management project in line with OGC model.
Direct involvement in the instigation of the development and implementation of a recession proof entry level product, in reflection of supportive findings gained from market research.
Capitek Plc
Heavy involvement in growing the branding and presence of the business from early stage start-up to international client servicing entity in web publishing and search engine based marketing arena in 5 year service period. Established reputation targeted on small to medium-sized businesses servicing, with several major international brand clients. Clients have included software, internet, finance, legal, business services, retail and manufacturing. Key approach centred on combining strategic vision, operational common sense and customer focus. Assignments included:
- Developing and implementing new IT strategies for company. Significantly improved management information and increased gross profit from 25% to 33% of key product and service deliverables through managed outsourcing.
- Reviewing strategic direction of two subsidiary companies. Identified new business development initiatives and advised future acquisition targets.
- Implementing strategic and process related improvements to enhance effectiveness and operational efficiencies, including cost reductions.
- Managing and Reporting via large quantities of DPA compliant industry sensitive and customer’s Human Rights related privacy of sensitive data to required standards.
Wessex Water
Heavy involvement with cost reductions and operational efficiencies within the billing department. Personal involvement in the elimination of approximately £3m of missed revenue. Identification and implementation of operational efficiency gains through the application of IT based business solutions.
- Contributed to the development and introduction of industry standard NVQ training and examination scheme in conjunction with BETWI. Initiated regular departmental meetings to share knowledge on issues and develop solutions from combined experience and input.
- Management of key outsource deliverables in respect of billing department related services.
- Introduced a remote infrared meter reading system to achieve step change in data capture efficiency.
- Improved morale through improved H&S approved practices and though improved levels of interdepartmental consultation and communication.
- Working with massive Databases of sensitive data and extracting Management and Performance reporting and extrapolating data for predictive strategic planning purposes.
CAREER HISTORY:
January 2006 – Present:
Self-Employed Freelance in Web Design and Management, Web Presence Development and Search Engine Optimisation work, etc. Market Intelligence Research. eBay Trading (8 years).
Now seeking employment as need new challenges and a more stable and reliable income.
I also miss working as part of a team and the workplace environment.
June 2005 – December 2005:
Sitemakers Ltd
Business Development Manager – Web Development, Web Design and SEO
- Responsibilities commensurate with business development management.
- Project team selection, evaluation and management.
- Top level administration of outsourced providers.
- Business and client relationship development.
- Extensive networking events, conferences and expo attendance.
- Board level negotiations for deliverables against client targets.
- Business to business sales and marketing.
- Providing focus and drive for the business.
- Corporate team leadership.
- Optimised resource application.
- Penultimate delegation and resourcing responsibilities.
- Spearheading business and brand development.
- Driving marketing, advertising and PR.
- Board level client servicing.
- Aggressive and pro-active business targeting.
- Responsible for taking a new business national.
August 2000 – June 2005:
Capitek plc
Commercial Manager – Web Publishing and SEO
- Responsibilities commensurate with top level management.
- Project team selection, evaluation and management.
- Top level administration of outsourced providers.
- Business and client relationship development.
- Extensive networking events, conferences and expo attendance.
- Board level negotiations for deliverables against client targets.
- Business to business sales and marketing.
- Providing focus and drive for the business.
- Corporate team leadership.
- Data and Rights Management.
- Optimised resource application.
- Ultimate delegation and resourcing responsibilities.
- Spearheading business and brand development.
- Driving marketing, advertising and PR.
- Board level client servicing.
- Aggressive and pro-active business targeting.
- Responsible for taking a new business global.
August 1994 – August 2000
Wessex Water plc
Special Projects Team Leader – Customer Services/Billing/Resource Strategy
- Customer, client and supplier interfacing.
- Billing Data Auditing (Income Audit Project).
- Senior management and board level reporting.
- Responsibility for IT centric/based special projects.
- Resource utilisation and efficiency optimisation.
- Represented the company on business to business level.
- Instrumental in development of industry wide NVQ training programme.
- Implementation of technological solutions to labour intensive tasks.
- Substantial quantities of market research.
- Product and service delivery development.
- Outsource management and reporting.
- Quality Assurance and Contractor Performance Auditing.
- Involvement in identifying cost reduction measures.
January 1993 – August 1994
Beaumont Estates Ltd
Manager
- B to C sales and negotiation.
- Usual management responsibilities.
- Brand development involvement.
- Marketing involvement.
- Budgetary responsibilities.
OTHER PREVIOUS COMMERCIAL EXPERIENCE GAINED AT:
Retail and fleet vehicle sales at Lonrho plc.
Venture capital brokerage at Castlebridge Management Group.
Financial sales at Overton Carroll.
Property Sales and Lettings at Shattock & Company.
Relocation Agency at CODA Relocations.
Land Acquisition and Housing at Woodspring District Council.
Sales and Marketing at Hartnell/Taylor/Cook.
Freelance graphic design for various ad agencies, newspapers etc.
QUALIFICATIONS:
Post 2010, Study towards Ph.D.
2000-09 Professional Doctorates in Computer Science and Internet Strategic Planning (SEO), Mid Western University (US) and Canterbury (UK). Attained whilst working full-time during last 10 years.
1996 English (A), Maths (A) and Law (A*) at A’ Level, (via Correspondence). Whilst working Full-Time for Wessex Water Plc.
1983-85 City & Guilds Part 1 and 2 in Graphic Design and Business Studies incorporating Marketing and Communication, Merit, (Brunel University). Whilst working Part-time and Full-Time.
References can be made available as required to verify competencies, capabilities, integrity, reliability, qualifications, etc.
External Activities:
- President of North Somerset Chamber of Commerce,
- Chairman of Resident’s Association,
- Neighbourhood Watch Co-Coordinator,
- President of North Somerset Chamber of Commerce.
- IT Advisor to WsM Chamber of Trade and Commerce.
Hobbies:
Playing Guitar and Vocals in Indie Rock Band, Heavy Plant Crossing. Restoring Guitars and Amps, etc.
Notable hobby related achievment:
Restored a 1994 Brabus S124 E36-24s from a stolen-recovered rolling wreck into Concours Show-winning condition in 3 years. Two prizes won at Shows, Best in Special Interest Class at Bristol Motor Show (The Mall, Bristol) and Highly Commended at Somerset Festival of Motoring Show (Taunton Racecourse) .
Recreation:
Time spent with family and friends in leisure activities. Films, Music, Touring Devon and Southern Ireland.
Personal Note:
I’m not a particularly ambitious, but I do like to feel my work means something more than just a pay cheque, and it is very important to me that I enjoy my work and gaining satisfaction from achieving objectives and earning rewards for achievement.
Life Goals:
Mortgage paid-off. A Luxury Cruise around the World. A Comfortable Retirement.
mrcas
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